Payment We accept cash or check. Payment is due at time of service. Checks returned NSF WILL incur a fee of $25, plus any fee my bank may charge. No further service will be provided until fee is paid. Cancellation Fee If we arrive and you are a "No Show" then the full groom amount is owed and must be paid before any further appointments are made. Any cancellation made with less than 48 hrs notice will incur a $50 fee payable before any further services will be scheduled. All scheduled multiple pet clients, who may decide not to groom one of their pets at the last moment, WILL be responsible for part or all of that pets grooming charge. Vaccination & Veterinarian Records Your pets safety is first. We require a current rabies vaccination expiration date before any grooming services will be performed. Proof of rabies vaccination shall be provided upon request as well as current Veterinarian information. Appointment Times Appointment times quoted are an estimated time of arrival, within a 1 or 2 hour timespan. As a mobile service, we are subject to interruption and delays. We will attempt to contact you if we are running behind. Behavior We reserve the right to refuse service for any reason, including the safety of the groomer and the pet. If the pet becomes aggressive, we reserve the right to cancel the groom. The full payment amount is then due Pre Existing Conditions Grooming can on rare occasion expose a hidden medical problem or aggravate a current one. This can occur during or after grooming and may require immediate medical attention. If we are not able to contact you immediately, you appoint us as agent on behalf of your point and agree that we may, in our sole discretion, engage the services of a veterinarian at your expense. |